Yes, Ashley Furniture class action lawsuit settlement emails are real

ST. PETERSBURG, Fla. — Ashley Furniture is one of the largest furniture retail brands in the U.S. with store locations across Florida.

In April 2022, several Ashely Furniture customers filed a class action lawsuit alleging the furniture retailer violated California law by advertising products with fake “original” prices and corresponding “phantom discounts,” tricking customers into thinking they were getting good deals.

Ashley Furniture has denied any wrongdoing but agreed to a settlement in the case.

Peter P. in Frostproof asked if an email he recently received claiming to be related to the Ashley Furniture class action settlement is legitimate.

THE QUESTION

Are emails about the Ashley Furniture class action lawsuit settlement real?

THE SOURCES

• Aberl et al. v. Ashley Global Retail, LLC court documents
• Ashley Furniture class action settlement website
• ClassAction.org

THE ANSWER

Yes, emails about the Ashley Furniture class action lawsuit settlement are real.

WHAT WE FOUND

Ashley Furniture class action settlement payment emails from Kroll Settlement Administration LLC are legitimate, according to the Ashley Furniture class action settlement website. Kroll is a global firm that has administered several high-profile class action settlements in the past, including Sony and T-Mobile.

The settlement website says customers who think they may be eligible must submit their claim by Dec. 23, 2023. No proof of purchase is required to participate in the settlement.

You may qualify for a $30 voucher if you purchased furniture in-store between March 9, 2017, and March 31, 2022, or online between April 13, 2018, and March 31, 2022. Vouchers will expire 180 days after they are distributed.

Kroll Settlement Administration LLC, the claims administrator, is emailing customers who may be eligible from the address ashleyglobalsettlement@e.emailksa.com.

You can file a claim on this page and enter the class member ID found on your emailed or mailed notice of the settlement.

The settlement received preliminary approval on Aug. 25, 2023. A final approval hearing is scheduled for Jan. 19, 2024. Eligible customers can expect to receive vouchers after the deal receives final court approval and appeals are resolved.

For additional information, you can contact the claims administrator by phone at (833) 630-2300 or via email info@AshleyFurniturePricingSettlement.com.